Heavy Duty Parts Sales Representative
14 hours ago
FleetPride, Inc. is seeking a skilled Heavy Duty Parts Sales Representative to join our team in Phoenix, Arizona.
Job SummaryWe are looking for a sales professional who can provide excellent customer service and ensure timely delivery of heavy-duty truck parts. As a Heavy Duty Parts Sales Representative, you will be responsible for assisting customers with their part needs, maintaining accurate records, and working closely with our warehouse team to ensure seamless operations.
Key Responsibilities- Provide exceptional customer service through phone and in-person interactions
- Determine customer part needs and obtain necessary information from central warehouse or branch
- Determine sales price for customers in accordance with company procedure
- Handle warranty or defective parts for customers in accordance with company procedure
- Maintain confidentiality of pricing lists and structures as required by company procedure
- Answer customers' questions about products, prices, availability, and product features
- High School Diploma (or GED or High School Equivalence Certificate)
- Intermediate knowledge level of Windows XP (excel, word and outlook)
- Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times
- Communicating: Conveying information to others in an effective manner
- Time management: Managing one's time and the time of others
- Persuasion: Persuading others to change their minds or behavior
- Service orientation: Actively looking for ways to help people
The Heavy Duty Parts Sales Representative will work in a fast-paced retail environment with varying temperature changes, minimal chemical hazards, vibration, dust, and vehicle noise. The role requires lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, and carrying up to 50 pounds.
About FleetPride, Inc.Pride is at the heart of our core values. We're proud of our products and services, our employees, and the team-oriented company we've built. If you also take pride in your work, you can grow your career across our retail stores, service team, and corporate office.
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