Customer Service Associate
2 weeks ago
NAPA Auto Parts is dedicated to more than just providing automotive components; we prioritize our people. If you appreciate a balanced work environment and are committed to delivering exceptional customer service, NAPA is the ideal workplace for you.
Role Summary:As a Customer Service Associate at NAPA, you will serve as the primary contact for our retail clientele. Your responsibilities will include fostering relationships, addressing customer inquiries, and upholding a welcoming store atmosphere.
Key Responsibilities:- Build and nurture customer relationships
- Greet and assist all patrons
- Ensure correct parts are supplied and resolve any customer concerns
- Maintain attractive retail displays
- Support inventory management tasks
- Paid Time Off
- Paid holidays
- Medical, Dental, Vision coverage
- 401(k) matching
- Employee discounts
- Uniforms provided
- Valid Driver's License preferred
- Previous experience in retail sales is advantageous
- GED preferred
- Familiarity with point-of-sale systems and cataloging
- Strong attention to detail, ability to multitask, and self-driven
- Ability to lift merchandise weighing up to 60 pounds
- Must be capable of standing and walking for extended durations
- Effective communication skills
- Some positions may require a valid Driver's License
*Note: This job description may not encompass all duties. Additional responsibilities may be assigned as necessary.
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