Customer Service Associate

2 weeks ago


Jerome, Idaho, United States NAPA Auto Parts Full time
Become a Part of NAPA Auto Parts

NAPA Auto Parts is dedicated to more than just providing automotive components; we prioritize our people. If you appreciate a balanced work environment and are committed to delivering exceptional customer service, NAPA is the ideal workplace for you.

Role Summary:

As a Customer Service Associate at NAPA, you will serve as the primary contact for our retail clientele. Your responsibilities will include fostering relationships, addressing customer inquiries, and upholding a welcoming store atmosphere.

Key Responsibilities:
  • Build and nurture customer relationships
  • Greet and assist all patrons
  • Ensure correct parts are supplied and resolve any customer concerns
  • Maintain attractive retail displays
  • Support inventory management tasks
Employee Benefits:
  • Paid Time Off
  • Paid holidays
  • Medical, Dental, Vision coverage
  • 401(k) matching
  • Employee discounts
  • Uniforms provided
Qualifications:
  • Valid Driver's License preferred
  • Previous experience in retail sales is advantageous
  • GED preferred
  • Familiarity with point-of-sale systems and cataloging
  • Strong attention to detail, ability to multitask, and self-driven
Additional Considerations:
  • Ability to lift merchandise weighing up to 60 pounds
  • Must be capable of standing and walking for extended durations
  • Effective communication skills
  • Some positions may require a valid Driver's License

*Note: This job description may not encompass all duties. Additional responsibilities may be assigned as necessary.


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