Healthcare Leadership Director

3 weeks ago


Seattle, Washington, United States One Medical Full time
About Us
One Medical is a pioneering healthcare organization transforming the primary care landscape. Our mission is to deliver exceptional, affordable, and accessible care to individuals and families nationwide. By leveraging technology and human-centered design, we aim to improve patient outcomes, increase efficiency, and foster a culture of empathy and excellence.

The Opportunity:
We are seeking an accomplished General Manager to lead our Pacific Northwest operations, driving strategic and operational performance across assigned geographic markets and business lines. As a senior leader, you will collaborate closely with internal stakeholders and apply lean performance improvement methodologies to optimize quality, efficiency, and customer experience. Your direct team consists of Senior Operations Managers overseeing offices within your geography. You will serve as the main point of contact for complex health network partnerships, aligning organizational goals with partner objectives and developing market-based strategic operating plans aligned to national and market-based Pillars of Performance targets.

Your Key Responsibilities:
- Establish and execute a market performance plan aligned with our strategic and operational objectives
- Ensure effective execution of business strategies by recruiting, developing, and leading a high-performance leadership team, fostering a climate that builds employee commitment and reinforces high performance and customer experience
- Create and implement strategic operating plans to deliver high-quality care to patients/members informed by analysis of customer experience and current processes
- Manage operations and oversee the P&L of the MSA, including local revenues and expenses, provider and field team staffing
- Implement productivity and lean performance improvement methodologies to achieve cost-to-serve targets
- Serve as executive sponsor for each Health Network Partner, ensuring achievement of collective partnership goals, including new market launch and implementation, ongoing performance management, contract renewal, and co-chairing Executive Steering Committees
- Develop and execute profitable business strategies, deploying new service offerings to grow membership and drive local marketing activities and business development to increase revenues
- Stay up-to-date on industry trends, initiatives, and approaches impacting performance and ensure compliance with One Medical/Amazon policies and procedures.

What We Offer:
- Competitive salary: $175,000 - $225,000 per year, depending on experience
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
- Opportunities for professional growth and development in a dynamic and innovative organization
- Collaborative and supportive work environment with a diverse team of professionals dedicated to delivering exceptional healthcare services.

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