Customer Service Representative

2 days ago


Ventura, California, United States PrideStaff Full time

Customer Service Representative Job Description

**Job Summary:**

PrideStaff is seeking a skilled Customer Service Representative to join our team in Ventura, CA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving any issues that may arise.

**Responsibilities:**

* Respond to customer calls, emails, and online requests for services
* Assist customers with questions and concerns
* Help customers book the right service
* Route, dispatch, and debrief field technicians
* Order parts as needed
* Manage paperwork in the office

**Requirements:**

* Previous experience in customer service or dispatching is a plus
* Previous experience in an HVAC, plumbing, roofing, or electrical company is a plus
* Excellent communication skills (written and verbal)
* Good multitasking skills
* Experience using a computer to plan, data entry, and email
* Ability to think on your feet and make decisions
* Ability to work well under pressure

**What We Offer:**

* Competitive hourly rate of $25.00
* Opportunities for long-term employment
* Great benefits package

**Location:**

Ventura, CA

**Schedule:**

Monday to Friday, full-time with occasional weekend shifts

**Job Type:**

Temp-to-Hire position

**About PrideStaff:**

PrideStaff is a leading staffing agency providing temporary, temp-to-hire, and direct hire staffing solutions to businesses across various industries.



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