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Customer Service Representative

2 months ago

Ventura, California, United States Ewing Outdoor Supply Full time

Position Overview:
We are in search of a Customer Service Representative/Delivery Associate to enhance our operations. This role is pivotal in delivering outstanding customer support while ensuring prompt product deliveries.

About Ewing Outdoor Supply:
Become a part of our dedicated team that embodies professionalism and efficiency, aiming to elevate customer satisfaction and drive profitability.

Primary Responsibilities:

  • Engage with customers to provide tailored service
  • Deliver product knowledge and assistance
  • Facilitate product comparisons and encourage additional purchases
  • Manage inventory and support return processes
  • Work collaboratively with colleagues to enhance the customer experience
  • Inform customers about promotions and new offerings
  • Execute deliveries to various locations according to established schedules
  • Gather customer feedback and resolve any issues
  • Comply with safety standards and delivery procedures

Qualifications:
- Customer-oriented with the ability to engage effectively with a variety of personalities
- Excellent organizational and time management abilities
- Strong communication and relationship-building skills
- Ability to thrive in a fast-paced environment
- Valid driver's license with a clean driving history

Preferred Qualifications:

  • Experience operating forklifts and tractors in diverse conditions
  • Previous experience in customer service or sales roles
  • Familiarity with inventory management systems

Benefits:
- Comprehensive Health Care Plan (Medical, Dental & Vision)
- Retirement Savings Plan (401k, IRA)
- Life Insurance Options (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick Days & Public Holidays)
- Family Leave Policies (Maternity, Paternity)
- Short and Long Term Disability Coverage
- Professional Development Opportunities
- Wellness Programs
- Profit Sharing Incentives

Why Ewing Outdoor Supply?
As a family-owned business, we prioritize your professional growth and well-being by providing extensive training programs and competitive compensation packages. Experience a fulfilling career path with abundant opportunities for advancement and success.