Customer Service Representative

2 weeks ago


Ventura, California, United States Ewing Outdoor Supply Full time

Position Overview:
We are actively looking for a Customer Service Representative and Delivery Associate to become a vital part of our organization. In this capacity, you will be tasked with delivering outstanding customer support while ensuring prompt and efficient product deliveries.

About Ewing Outdoor Supply:
Become a part of our vibrant workforce and represent our brand with integrity and effectiveness to boost customer satisfaction and drive profitability.

Core Responsibilities:

  • Interact with customers and deliver tailored service
  • Provide detailed product information and support
  • Facilitate product comparisons and encourage additional purchases
  • Manage inventory and assist with product returns
  • Work collaboratively with colleagues to enhance the customer experience
  • Update customers on promotions and new offerings
  • Deliver products to various destinations according to established schedules
  • Gather customer feedback and resolve any issues
  • Comply with safety standards and delivery guidelines

Required Qualifications:
- Customer-oriented with the ability to engage effectively with a variety of personalities
- Excellent organizational and time management abilities
- Strong communication and relationship-building skills
- Able to thrive in a fast-paced environment
- Must possess a valid driver's license and a clean driving record

Preferred Qualifications:

  • Experience operating forklifts and tractors in diverse conditions
  • Previous experience in customer service or sales roles
  • Familiarity with inventory management systems

Employee Benefits:
- Comprehensive Health Care Plan (Medical, Dental & Vision)
- Retirement Savings Plan (401k, IRA)
- Life Insurance Options (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick Leave & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short-Term & Long-Term Disability Coverage
- Professional Development Opportunities
- Wellness Programs
- Profit Sharing Options

Why Ewing Outdoor Supply?
At our family-owned business, we emphasize your personal and professional growth by providing extensive training programs and competitive compensation packages. Experience a fulfilling career path with numerous opportunities for advancement and success.



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