Office Services Representative

3 weeks ago

Minneapolis, Minnesota, United States Loffler Companies, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Services Representative to join our team at Loffler Companies, Inc. This role will be responsible for providing exceptional support to our clients, ensuring seamless day-to-day operations, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Fulfillment: Pack and prepare materials for shipment and distribution, utilizing client/Loffler designated control systems to ensure accuracy of job and inventory.
  • Mail Services: Receive, sort, and deliver mail to client specifications, prepare outgoing mail using client site mailing equipment, and adhere to all US postal regulations.
  • Copying/Printing: Produce, finish, and deliver finished products based on end-user requests, utilize Loffler provided and/or customer provided software to schedule and bill print/copy jobs, and assist with file editing and consulting in preparation for print.
  • Scanning: Scan originals into client designated locations, properly process original documents to client specifications, and maintain high levels of output and accuracy.
  • Reception: Answer phones, greet clients and visitors, and perform other duties as assigned.
  • Hospitality: Set up conferences and events, clean, stock, and prep client meeting areas.
  • Courier: Deliver items within and outside of client locations.
  • Shipping & Receiving: Utilize shipping systems (UPS, FedEx, etc.) and client systems to receive and ship client items.
Requirements
  • Ability to work with minimal supervision.
  • Works well under pressure and achieves deadlines.
  • Ability to work with detailed information accurately.
  • Ability to communicate both written and orally.
  • Basic proficiency with Microsoft Word, Excel, PowerPoint, and Outlook, and software.
  • Communications Skills - Written and Oral, Interpersonal, Customer Interface, Professionalism, Maturity.
  • Leadership - Motivated, Good Judgment, Decisiveness.
  • Organization & Planning - Organized, Administrative Skills, Flexibility.
Education/Experience:
  • Minimum High School Diploma or Equivalent.
  • Prior customer service experience preferred.
  • No industry experience required.
Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually minimal to moderate.
  • Ability to lift 50lbs.

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