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Retail Store Manager

2 months ago


Bethesda, Maryland, United States Tory Burch LLC Full time
About This Role

This is a critical leadership position that requires a seasoned professional to partner with the General Manager and/or Assistant General Manager to drive sales, customer satisfaction, and employee engagement. The ideal candidate will have a proven track record of success in a luxury retail environment and possess excellent communication, coaching, and problem-solving skills.

Key Responsibilities
  • Develop and maintain a high-performing sales team by providing coaching, training, and feedback.
  • Monitor sales metrics and adjust strategies to meet or exceed targets.
  • Build and maintain strong relationships with customers, vendors, and internal stakeholders.
  • Oversee day-to-day store operations, including inventory management, visual merchandising, and loss prevention.
  • Collaborate with the leadership team to drive business growth and implement company initiatives.
Requirements
  • Undergraduate degree in a business-related field (e.g., marketing, management, or fashion merchandising).
  • 2-4 years of management experience in a luxury retail environment.
  • Proven track record of success in sales, customer service, or retail management.
  • Excellent communication, coaching, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous employee discount program.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
About Us

Tory Burch LLC is a leading luxury fashion brand that values innovation, creativity, and customer satisfaction. We are committed to providing our employees with a positive and inclusive work environment that fosters growth, development, and success.