Technical Sales Account Manager

23 hours ago


Germantown, Wisconsin, United States Randstad USA Full time
Technical Sales Account Manager

A leading manufacturer of energy-efficient control equipment is seeking a skilled Technical Sales Account Manager to join their team. This role involves managing customer interactions, handling quotes and inquiries, and providing exceptional technical support.

Key Responsibilities:

  • Direct and first point of contact with external customers as it relates to the sale of our entire product line across various industries.
  • Interact with existing and potential customers via telephone, email, or in person to qualify sales leads and sell products and services.
  • Create and present quotations to customers emphasizing value-add features and explaining the benefits of selecting our product.
  • Follow up with customers on quotations to help obtain orders, discuss objections that may prevent the placement of orders, and offer alternate options if needed.
  • Proactively follow up with prospective new customers to generate sales.
  • Review purchase orders for proper model number, quantity, pricing, customer request date, terms, and coordinate special review with engineering or operations as needed.
  • Responsible for meeting and exceeding monthly/quarterly sales targets and goals.
  • Possess thorough knowledge of all products, processes, and policies to support and exceed customer requirements.
  • Develop an understanding of the customer base, market, and individual customer needs while building and maintaining customer relationships.
  • Overcome technical and business objections of prospective customers to win the business.
  • Provide product demos to qualified customers on request.
  • Work with other sales team members to keep account activities and literature up to date.
  • Complete customer visits as needed and approved to build relationships and secure additional business.

Candidate Requirements:

  • Minimum 4 years of related experience in manufacturing, industrial, or engineering sales.
  • Preferred Bachelor's or Associate's degree in a technical discipline.
  • Excellent communication skills (written and verbal) with internal and external customers at all levels of the organization providing courteous, timely, and accurate information.
  • Preferred to have analytical competencies and technical aptitude with respect to refrigeration, control engineering, and fluid dynamics.
  • Has the knowledge to do Heat Transfer Calculations (heat loads, btu loads).


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