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Medical Director Health Services Lead
4 weeks ago
At Small Door Veterinary, we're redefining veterinary care with a membership-based approach that prioritizes human standards for pets, pet parents, and veterinarians alike.
We've designed a unique experience that includes exceptional care, 24/7 telemedicine, and transparent pricing, all delivered with modern hospitality in stress-free spaces designed by animal experts.
As a Medical Director, you'll be part of a supportive and collaborative network invested in your growth, with a high standard of medicine, 30-60 minute appointments, dedicated daily administrative time, and a generous ratio of doctors to support team.
We're proud to be a sustainable place to work and thrive, with a strong focus on Fear Free practices, AAHA accreditation, and being the only Certified B-Corp General Practice Veterinary Company in the country.
Key responsibilities include:
- Modeling medical excellence to a team of two to four doctors, ensuring medical operating procedures and guidelines are followed to meet patient care needs while delivering an unparalleled member experience
- Mentoring doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production
- Partnering with the Member Experience Manager to support a positive, collaborative approach between the Member Experience and the Medical Team
Requirements include:
- Doctor of Veterinary Medicine (DVM) or equivalent with an active state and DEA license, and 8+ years of experience in the field
- Commitment to practicing the highest standard of medicine and upholding the code of ethics
We offer a competitive compensation package, including a signing bonus and relocation costs covered, as well as benefits such as health, dental, and vision insurance, upward mobility and growth opportunities, and a monthly Health & Wellness stipend.
