Executive Director, Medicine
3 weeks ago
We are seeking a highly experienced and skilled Executive Director, Medicine to join our team at Tufts Medical Center. As a key member of our leadership team, you will play a critical role in ensuring high-quality, efficient, and compassionate care, while achieving robust growth and program development.
Job OverviewThis position is accountable for service line management, leading strategic, financial, and operational aspects of the Service Lines. In collaboration with departmental leadership, you will take full accountability for strategic business plan development, the achievement of annual and long-term operational goals for the Service Lines, excellence in patient access and care, and effective financial management.
Key Responsibilities- Develop and implement short to mid-term (1-3 years) strategies in alignment with parent/independent organization objectives.
- Collaborate with department leadership to ensure efficient business operations at physician practice offices and the smooth integration with hospital business operations.
- Develop, recommend, and administer physician's financial incentive programs to foster continual improvements in meeting established goals.
- Maintain an accurate sense of the market, identifies under-served needs, and suggests, researches and recommends corresponding viable Service Line Services programs, expansion opportunities, etc.
- Collaborate with External Affairs to develop and carry out marketing and/or public relations programs to enhance the Medical Center's image within relevant healthcare communities as a provider of choice.
- Develop and utilize appropriate statistical and financial performance measures and produce meaningful reports that enable management to make good operational decisions and monitor and continually improve performance.
- Develop and administer programs to foster a high level of patient/customer satisfaction.
- Oversee the finances of the Service Lines, to help develop appropriate revenue and budgetary goals and to ensure that the goals are met.
- Provide budgeting and cost containment management for capital expenditures, operational expenses, etc.
- Work with the Medical and hospital leadership to develop programs consistent with organization's mission statement.
- Develop and implement strategies to position the Service Line to be competitive in a managed care environment.
- Serve as representative of the Service Lines at community functions, educational seminars and professional meetings.
- Manage all operational facets of the Service Line services programs including procurement of equipment, the licensing requirements, clinical research trials, etc.
- Ensure the efficient utilization and development of personnel resources through programs for effective selection, training and development, and morale.
- Coordinate and monitor the Quality Improvement programs for the Service Line.
- Assure compliance with all accreditation and regulatory agencies including JCAHO standards, through documentation consistent with scoring guidelines.
- Advocate the mission, philosophy and core values of the service line ensuring consistency with the hospital's mission statement.
- Maintain collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.
- Hire, motivate, and supervise personnel.
- Identify and recommend appropriate performance metrics and benchmarks.
- Analyze trends impacting volume at both the in-patient and outpatient level and makes recommendations to foster the programs' continued success.
- Develop and implement marketing plans to promote programs to other facilities.
- Ensure efficient, appropriate facilities, support services such as information services, equipment maintenance, etc.
We are seeking a highly experienced and skilled Executive Director, Medicine with a Master's degree in Healthcare or Business Administration and seven (7) years of progressive leadership growth in the healthcare industry.
Preferred qualifications include ten (10) years of progressive leadership growth in the healthcare industry, experience in administrative roles within medical departments, and experience in a highly matrixed academic medical center.
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