Automotive Service Manager

3 days ago


Waterbury, Connecticut, United States VIP Auto LLC Full time
Job Title: Automotive Service Manager

At VIP Auto LLC, we are seeking a highly skilled and motivated Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for leading our service department and ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Lead and manage a team of service technicians and advisors to ensure that they are equipped to provide excellent customer service and meet our high standards for quality and efficiency.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Ensure that all service operations are conducted in a safe and efficient manner, in compliance with company policies and procedures, and in accordance with all relevant laws and regulations.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement changes as needed.
  • Collaborate with other departments, including sales and parts, to ensure seamless communication and coordination.
Requirements:
  • 2+ years of experience in a service management role, preferably in the automotive industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to identify and implement solutions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • ASE certification and/or equivalent experience.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced service manager looking for a new challenge, please submit your application today.



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