Automotive Customer Service Associate

4 weeks ago


Waterbury, Connecticut, United States Balise Auto Full time
Job Summary

As a key member of our Car Wash team at Balise Auto, this role focuses on delivering exceptional customer satisfaction and retention. We are seeking a skilled Customer Service Representative to join our team, working in a fast-paced environment with multiple car wash locations.

Key Responsibilities
  • Customer Service: Answer inbound calls from customers, ensuring efficient turnaround time with their questions and concerns.
  • Complaint Resolution: Handle and resolve customer complaints in a timely and professional manner.
  • Membership Management: Update monthly membership plans and resolve customer concerns related to membership plans.
  • Online Reputation Management: Respond to online reviews and maintain a positive online presence.
  • Promotion and Reminders: Update and remind customers of new promotions when applicable.
  • Communication: Communicate with Site Managers and Company Management to ensure seamless operations.
  • Administrative Support: Assist with administrative functions as needed.
Environmental and Physical Requirements
  • The employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear.
  • The employee may incidentally be required to stoop, kneel, and crouch, lift weights, or exert a force up to a maximum of 25 pounds.
Benefits
  • Health, dental, life, and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off
Qualifications
  • Excellent customer service skills
  • Ability to learn product knowledge and upsell customers on services
  • Basic computer skills are required
  • Ability to multi-task
  • Call Center experience preferred, but not required


  • Waterbury, Connecticut, United States Meineke - 54 Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Meineke - 54. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage a team of automotive service professionals to deliver high-quality service and maintain profitability.Oversee...


  • Waterbury, Connecticut, United States Acura of Avon Full time

    Job Summary:Acura of Avon is seeking an experienced Automotive Service Director to oversee the operations of our auto service unit. The ideal candidate will have a proven track record of success in a process-driven environment and be able to lead a team of dedicated employees.Key Responsibilities:Operations Management: Oversee the daily operations of the...


  • Waterbury, Connecticut, United States Meineke - 54 Full time

    {"Job Title": "Service Advisor", "Job Summary": "We are seeking a skilled Service Advisor to oversee the day-to-day operations of our busy automotive service center. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.", "Responsibilities": ["Manage a...


  • Waterbury, Connecticut, United States VIP Auto LLC Full time

    Job Title: Automotive Service ManagerAt VIP Auto LLC, we are seeking a highly skilled and experienced Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for leading our service department and ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead and manage a...


  • Waterbury, Connecticut, United States VIP Auto LLC Full time

    Job Title: Automotive Service ManagerAt VIP Auto LLC, we are seeking a highly skilled and motivated Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for leading our service department and ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead and manage a team...


  • Waterbury, Connecticut, United States Blasius Chevrolet Cadillac Full time

    Job Opportunity at Blasius Chevrolet CadillacWe are seeking a skilled Automotive Service Technician to join our team at Blasius Chevrolet Cadillac. As a key member of our service department, you will be responsible for inspecting and repairing vehicles to the highest standards.Key Responsibilities:Inspect and diagnose vehicle issuesPerform repairs and...


  • Waterbury, Connecticut, United States Blasius Chevrolet Cadillac Full time

    Job Opportunity at Blasius Chevrolet CadillacWe are seeking a skilled Automotive Service Technician to join our team at Blasius Chevrolet Cadillac. As a key member of our service department, you will be responsible for inspecting and repairing vehicles to the highest standards.ResponsibilitiesInspect and diagnose vehicle issues to determine the necessary...


  • Waterbury, Connecticut, United States Blasius Chevrolet Cadillac Full time

    Job Opportunity at Blasius Chevrolet CadillacWe are seeking a skilled Automotive Service Technician to join our team at Blasius Chevrolet Cadillac. As a flat rate technician, you will play a critical role in delivering exceptional customer experiences and contributing to our dealership's continued success.Key Responsibilities:Inspect and report vehicle...


  • Waterbury, Connecticut, United States Blasius Chevrolet Cadillac Full time

    Job Opportunity at Blasius Chevrolet CadillacWe are seeking a skilled Automotive Service Technician to join our team at Blasius Chevrolet Cadillac. As a key member of our team, you will be responsible for inspecting and repairing vehicles to ensure they meet our high standards of quality and safety.ResponsibilitiesInspect and diagnose vehicle problems to...


  • Waterbury, Connecticut, United States Blasius Chevrolet Cadillac Full time

    Job Opportunity at Blasius Chevrolet CadillacWe are seeking a skilled Automotive Service Technician to join our high-performance team at Blasius Chevrolet Cadillac. As a leading GM dealership in Connecticut, we pride ourselves on providing exceptional customer experiences and a clean, motivated work environment.What We OfferCompetitive wages and benefits...


  • Waterbury, Connecticut, United States Blasius Chevrolet Cadillac Full time

    Job Opportunity at Blasius Chevrolet CadillacWe are seeking a skilled Automotive Service Technician Level A to join our high-performance team at Blasius Chevrolet Cadillac. As a leading GM dealership in Connecticut, we pride ourselves on providing exceptional customer experiences and a clean, motivated work environment.As an Automotive Service Technician,...


  • Waterbury, Connecticut, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every interaction is positive and memorable.Key ResponsibilitiesProvide exceptional customer service, guiding...

  • Automotive Technician

    3 weeks ago


    Waterbury, Connecticut, United States Blasius Auto Centers Full time

    Blasius Auto Centers: A Leader in Automotive ExcellenceWe are seeking a highly skilled and motivated Automotive Technician to join our team at Blasius Auto Centers. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the highest level of vehicle maintenance and repair.What We OfferCompetitive...


  • Waterbury, Connecticut, United States Waterbury Health Full time

    Job SummaryAs a Customer Service Associate at Waterbury Health, you will play a vital role in providing exceptional customer relations, communication, and administrative support to our patient care team. Under the guidance of the nurse manager, you will work collaboratively with all team members to ensure seamless delivery of customer service and support.Key...


  • Waterbury, Connecticut, United States Waterbury Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at Waterbury Health. As a key member of our patient care team, you will be responsible for providing exceptional customer service and support to our patients and their families.Key ResponsibilitiesProvide timely and effective communication with patients, families, and...

  • Service Manager II

    2 weeks ago


    Waterbury, Connecticut, United States VIP Auto LLC Full time

    Service Manager II Job DescriptionVIP Auto LLC is seeking a highly skilled and experienced Service Manager II to join our team. As a Service Manager II, you will be responsible for leading a team of service technicians and ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead a team of service technicians to ensure...


  • Waterbury, Connecticut, United States Wheeler Clinic Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Representative-Support Services Specialist to join our team at Wheeler Clinic. As a key member of our enrollment team, you will be responsible for registering new clients, obtaining basic insurance information, and entering data into our Electronic Health Record (EHR)...


  • Waterbury, Connecticut, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesProcess customer...


  • Waterbury, Connecticut, United States Rep Am Full time

    {"h1":"Customer Service Representative Job Opportunity","p":"We are seeking a reliable and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our subscribers, answering their inquiries, and resolving any issues they may...


  • Waterbury, Connecticut, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service, responding to customer inquiries and...