Patient Services Representative
23 hours ago
Tanner Memorial Clinic is seeking a highly skilled and detail-oriented Patient Services Representative to join our team.
Key Responsibilities:
- Greet patients and families in a warm and welcoming manner
- Collect and process patient information and insurance details
- Manage patient payments and fees
- Provide exceptional customer service and support
- Answer phone calls and direct them to the appropriate staff member
- Enter patient data into our electronic health record system
- Assist patients with navigating our clinic and finding their way to appointments
- Perform other administrative tasks as needed
Requirements:
- High school diploma or equivalent required
- Previous experience in customer service or a healthcare setting preferred
- Basic computer skills and knowledge of medical terminology a plus
Working Conditions:
- Work in a fast-paced and dynamic environment
- Interact with patients, families, and staff on a regular basis
- Use standard office equipment and technology
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
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