Front Desk Ambassador
3 weeks ago
At AccorHotel, we're committed to delivering exceptional guest experiences, and we're looking for a talented Front Desk Ambassador to join our team. As a key member of our front desk team, you will be the first point of contact for our valued guests, creating a warm and welcoming atmosphere from the moment they arrive.
What sets us apart:
- Competitive salary of $24.02 per hour, with incentive bonuses up to $2,500 per month
- Employee travel program offering discounted rates in Fairmonts and Accor hotels worldwide
- Parking and commuting discounts
- Paid meal breaks with complimentary meals served in our staff dining room
- Opportunities for professional growth and development through our academies
- Comprehensive health insurance, including medical, dental, and vision coverage
- 401K retirement plans with a 4% match for all colleagues
- Opportunities to make a positive impact through our corporate social responsibility activities
Responsibilities:
As a Front Desk Ambassador, you will be responsible for:
- Providing a warm and friendly welcome to guests, ensuring a positive first impression of our hotel
- Efficiently handling check-in and check-out procedures, maintaining accuracy and attention to detail
- Assisting guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
Requirements:
To be successful in this role, you will need:
- Valid authorization to work in the USA
- Previous experience as a front desk agent or in a customer service role
- Knowledge of hotel reservation systems and basic computer skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Physical requirements:
This role requires constant standing, walking, bending, and twisting, with the ability to lift at least 20 pounds.
We offer a fun and elegant work environment, with amazing colleagues and opportunities for growth and development.
Full-time employment opportunity
No remote work
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