Panera Cafe Team Lead

2 weeks ago


Williamsville, Illinois, United States Panera Bread Full time

About the Role:

We are seeking a highly motivated and organized Catering Lead to join our team at Panera Bread. As a Catering Lead, you will play a key role in the success of our catering business, working closely with customers to plan and select great Panera food for their events.

Key Responsibilities:

  • Own the success of our catering operations, ensuring seamless execution and exceptional customer experiences.
  • Communicate effectively with and support our catering customers, understanding their needs and preferences.
  • Manage the production of catering orders, ensuring timely and accurate delivery.
  • Personally deliver orders to customer events, providing exceptional service and building strong relationships.
  • Ensure extraordinary guest experiences, exceeding customer expectations and driving loyalty.
  • Help build our culture of Warmth, Belonging, Growth, and Trust, embodying our Guiding Values and Behaviors.
  • Step in and support your manager and team, demonstrating a commitment to collaboration and teamwork.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Self-motivated and organized, with a proven ability to meet goals and deadlines with minimal supervision.
  • Strong problem-solving and adaptability skills, with the ability to think critically and make sound decisions.
  • Valid driver's license, acceptable automobile insurance, and a reliable vehicle for delivering orders.
  • Food or retail experience, with a passion for delivering exceptional customer experiences.
  • Commitment to food safety and health safety, with a strong understanding of industry regulations and best practices.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

Growth Opportunities:

  • A Path to Success: Our career path program helps you grow and develop your skills, with opportunities for advancement and professional growth.
  • Skills and Training: We invest in your development, providing ongoing training and support to help you succeed in your role.
  • Nationwide Opportunities: With over 100 new cafes opening each year, you'll have plenty of chances to move or grow with us.


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