Customer Sales Representative
1 week ago
East Cambridge Savings Bank is seeking a highly skilled Customer Sales Representative to join our Retail Division.
Key Responsibilities:
- Provide exceptional customer service and respond to customer needs in a timely and professional manner.
- Sell and cross-sell bank products and services to new and existing customers.
- Meet individual sales goals and contribute to the overall success of the team.
- Train new employees and evaluate work performance.
- Cultivate strong relationships with back office service partners to ensure delivery of high-quality customer service.
Requirements:
- 3 years of experience in a retail environment with customer service experience; or a Bachelor's degree with 1 year of customer service experience in a retail environment.
- Working knowledge of digital banking products.
- 1 year of sales experience in an incentive-based role.
- Demonstrated ability to meet individual sales goals on a monthly/annual basis.
- Excellent interpersonal and communication skills.
Preferred Qualifications:
- Working knowledge of the Bank's products and services.
- Spanish speaking preferred.
Contact our Human Resources Division for more details and to apply.
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