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Front Desk Receptionist

2 months ago


Abilene, Texas, United States Familia Dental Full time
Job Title: Front Desk Receptionist

We are seeking a highly skilled and motivated Front Desk Receptionist to join our team at Familia Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Welcome and escort patients in a professional and friendly manner
  • Gather information from patients and scan into Electronic Medical Records (EMRs)
  • Confirm insurance eligibility and coverage for each patient
  • Schedule appointments and assist with appointment confirmation calls
  • Collect payments and answer patient questions regarding co-pays and deductibles
  • Recognize signs of dental emergencies and respond accordingly
  • Maintain confidentiality of patient information and protect against HIPAA violations
  • Participate in morning huddles, chart reviews, and regular office meetings

Requirements:

  • Excellent customer service and verbal communication skills
  • Ability to read, write, and understand information and effectively present it to patients
  • Basic computer knowledge and experience with dental management software (EagleSoft preferred)
  • Ability to work in a fast-paced, patient-focused environment
  • Detail-oriented and organized with excellent time management skills

What We Offer:

  • Competitive wages and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment

About Familia Dental:

Familia Dental is a rapidly growing dental practice dedicated to providing quality care and exceptional patient service. We are committed to maintaining a positive and supportive work environment and offer opportunities for professional growth and development.