**Salesforce Business Analyst

1 week ago


Saint Paul, Minnesota, United States C4 Technical Services Full time
Salesforce Health Cloud Business Analyst

We are seeking a skilled Salesforce Business Analyst to join our team at C4 Technical Services. This role involves gathering and analyzing requirements, designing solutions, and collaborating with stakeholders to enhance patient care and streamline healthcare processes.

Key Responsibilities:
  • Requirement Gathering and Analysis: Collaborate with healthcare stakeholders to understand and document business processes, requirements, and objectives.
  • Health Cloud Expertise: Utilize Salesforce Health Cloud capabilities to support patient management, care coordination, and other healthcare functions.
  • Solution Design and Implementation: Work with Salesforce administrators and developers to design and implement customized solutions within Salesforce Health Cloud.
  • Project Management and Collaboration: Participate in project planning, execution, and delivery for Salesforce Health Cloud initiatives.
  • Testing and Quality Assurance: Develop test plans, test cases, and conduct testing to ensure solutions meet business requirements.
  • Training and Support: Provide training and support to end-users, ensuring they are proficient in using Salesforce Health Cloud.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Information Technology, Healthcare Management, or a related field.
  • Experience: Minimum of 3 years of experience as a Business Analyst, preferably in the healthcare industry.
  • Certifications: Salesforce Administrator Certification and Salesforce Health Cloud Consultant Certification preferred.

Technical Skills: Strong understanding of Salesforce Health Cloud and its application in healthcare settings.

Soft Skills: Excellent communication, presentation, and interpersonal skills.



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