Service Drive Operations Manager
6 days ago
Overview:
The Service Drive Manager at Eide Chrysler St Cloud is responsible for overseeing the daily operations of the service drive, ensuring exceptional customer service, and leading a team of service advisors and technicians.
Key Responsibilities:
- Team Leadership: Manage and supervise service advisors and technicians to ensure efficient and effective service delivery.
- Service Drive Operations: Monitor service drive activities to ensure efficiency, customer satisfaction, and compliance with safety regulations.
- Process Improvement: Coordinate with other departments to streamline processes, implement company policies and procedures, and ensure compliance with regulatory requirements.
- Customer Service: Handle customer complaints and provide appropriate resolutions, ensuring a positive customer experience.
- Shop Proficiency: Monitor shop proficiency and work flow to ensure optimal performance and efficiency.
Requirements:
- Leadership Skills: Excellent interpersonal and communication skills, strong problem-solving and decision-making abilities.
- Automotive Knowledge: Proficiency in automotive service operations, including knowledge of safety regulations and industry best practices.
- Work Environment: Ability to work well under pressure, in a fast-paced environment, and meet deadlines.
- Education and Certifications: Valid driver's license and any relevant certifications or education requirements.
Benefits:
- Competitive Compensation: Competitive salary and benefits package.
- Healthcare Benefits: Comprehensive healthcare benefits, including medical, dental, and vision coverage.
- 401(k) Retirement Plan: Employer-matched 401(k) retirement plan.
- Paid Time Off: Generous paid time off policy.
- Employee Discounts: Employee discounts on vehicles and services.
About Eide Chrysler St Cloud:
Eide Chrysler St Cloud is a reputable automotive dealership located in Waite Park, Minnesota. We are committed to providing exceptional customer service and a wide range of vehicles to our valued customers. We are seeking a highly skilled and motivated Service Drive Manager to join our team.
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