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Customer Support Specialist
2 months ago
Position Overview:
As a vital member of our team at Johnson Health Tech Companies, the Customer Support Specialist is responsible for delivering exceptional technical assistance to our clients. This role is guided by the Technical Support Supervisor and involves a range of customer service tasks aligned with our organizational standards.
Key Responsibilities:
1. Address customer inquiries and provide solutions to ensure satisfaction.
2. Collaborate with team members to enhance service delivery.
3. Maintain accurate records of customer interactions and feedback.
4. Uphold company policies while assisting customers with their technical needs.
Qualifications:
We seek individuals who are dedicated to customer service excellence and possess strong communication skills. A background in technical support or related fields is advantageous.