Customer Experience Specialist

3 weeks ago


Vancouver, Washington, United States T-Mobile Full time

Key Responsibilities:
T-Mobile is seeking a skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for helping customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store. You will also explore individual needs and provide hands-on demonstrations of the latest technology in-store. Additionally, you will perform side-by-side selling to find personalized solutions beyond the device. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

What We Offer:
T-Mobile is committed to providing our customers with an exceptional experience. As a Customer Experience Specialist, you will have the opportunity to work with a dynamic team and develop your skills in sales, customer service, and technology. We offer a competitive salary and benefits package, as well as opportunities for career advancement.

Requirements:
To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be comfortable with technology and have a passion for helping others.



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