Supervisor, Entertainment Operations

6 days ago

Orlando, Florida, United States SeaWorld Parks & Entertainment Full time
Job Summary

We are seeking a highly skilled and experienced Production Stage Manager Lead to oversee the Stage Manager team in Entertainment at SeaWorld Orlando. This leadership position requires a strong background in entertainment show production and stage management, with a proven track record of success in leading teams and driving results.

Key Responsibilities
  • Leadership and Training: Provide guidance, coaching, and training to Stage Managers in Entertainment at SeaWorld Orlando, ensuring they have the skills and knowledge needed to excel in their roles.
  • Standardized Training Program: Develop, maintain, and facilitate a comprehensive training program for new and existing Stage Managers, ensuring consistency and quality across the team.
  • Operational Support: Assist with the implementation and sustainability of standardized venue documentation, including SOPs, training checklists, and reference materials, to ensure seamless operations.
  • Team Development: Conduct regular one-on-one sessions with direct reports to enhance their support structure, provide ongoing feedback, and assist with their growth and development.
  • Performance Management: Participate in the annual performance review process for direct reports, ensuring accurate assessments and actionable feedback.
  • Liaison and Communication: Act as a liaison between salaried leadership and hourly leadership team members, effectively communicating operational decisions and completing action items as directed.
  • Event Support: Participate in the Entertainment Duty Phone program, filtering daily operational phone calls as needed, and support the daily operation of Consumer Events through the Entertainment MOD program.
  • Guest and Ambassador Interaction: Communicate professionally and effectively with Ambassadors, Vendors, and Guests, ensuring a positive and memorable experience.
Requirements
  • Experience: At least 3 years of experience in entertainment leadership or a similar environment, with a proven track record of success in leading teams and driving results.
  • Knowledge: Strong knowledge of entertainment show production and stage management, including production, design, technical, and administrative elements.
  • Skills: Excellent organization and time-management skills, with the ability to reinforce those skills among direct reports. Proficiency with Microsoft Office suite and employee schedule programs.
  • Education: High School diploma or equivalent.
Physical Demands
  • Lifting and Mobility: Ability to lift, push, pull, and/or carry up to 50 lbs, with extensive walking and standing throughout the work shift.
  • Environmental Factors: Work indoors and outdoors, in varying weather conditions, including extreme heat, and be exposed to fumes, dust, odors, and cold/heat temperature extremes.
  • Work Schedule: Work a flexible schedule, including opening, mid-, and closing shifts, nights, weekends, and holidays, with the ability to adapt to changing business needs.
Perks
  • Free Park Admission: Enjoy free admission to SeaWorld Orlando and other parks.
  • Discounts: Receive discounts on park admission tickets and passes for family and friends, as well as discounts on food, merchandise, and other park amenities.
  • Scholarship Opportunities: Participate in scholarship programs and opportunities for professional development.
  • Employee Events: Enjoy exclusive employee events and giveaways, fostering a sense of community and camaraderie among team members.

  • Entertainment Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    Position Overview:At SeaWorld Parks & Entertainment, we are dedicated to the well-being of animals and the creation of unforgettable experiences for our guests. We are currently seeking a passionate and committed individual to oversee our entertainment operations.Key Responsibilities:As the Entertainment Operations Supervisor, you will:Manage the daily...

  • Seasonal Entertainment Technician

    4 days ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Seasonal Entertainment Technician. As a key member of our production team, you will be responsible for ensuring the smooth operation of our live shows and events.Key ResponsibilitiesPerform pre-show and post-show duties, including setup and teardown of equipment and...

  • Supervisor, Technical Entertainment

    1 month ago

    Orlando, Florida, United States NBC Universal Full time

    Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You'll learn more about...

  • Seasonal Entertainment Technician

    7 days ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Seasonal Entertainment Technician to join our team at SeaWorld Parks & Entertainment. As a key member of our technical operations team, you will be responsible for ensuring the smooth execution of daily performances and special events.Key ResponsibilitiesTheater Operations: Perform opening and...

  • Financial Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States Entertainment Technology Partners LLC Full time

    Entertainment Technology Partners, LLC is a leading entity in the live event, broadcast, and entertainment technology services sector. Our diverse portfolio of innovative brands is dedicated to fostering robust partnerships and delivering exceptional experiences through advanced technology and outstanding customer service. The Financial Operations Supervisor...

  • Production Supervisor

    4 days ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    Job SummaryWe are seeking a highly skilled and experienced Production Supervisor to join our team at SeaWorld Parks & Entertainment. As a key member of our Special Events team, you will be responsible for overseeing the installation, rehearsal, and operation of assigned Entertainment venues/areas, including the daily supervision and development of the cast...

  • Club Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States C & L Hospitality Group, Inc. Full time

    Job Overview*Please note that this listing pertains to one of the venues managed by C & L Hospitality Group, Inc. - not all venues*Position Title: Club Operations SupervisorGeneral Overview:The Club Operations Supervisor is responsible for overseeing the nightly activities within the venue. This role includes responsibilities such as recruitment, training,...

  • Accounting and Finance Supervisor

    2 weeks ago

    Orlando, Florida, United States Entertainment Technology Partners Full time

    Entertainment Technology Partners (ETP) is a leading provider of live event, broadcast, and entertainment technology services. We are a dynamic collection of businesses with a global reach, focused on building strong relationships and delivering high-quality experiences through technology, customer service, and imagination. We are seeking an experienced and...

  • Production Supervisor

    2 days ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    Job SummaryWe are seeking a highly skilled and experienced Production Supervisor to join our team at SeaWorld Parks & Entertainment. As a key member of our Special Events team, you will be responsible for overseeing the installation, rehearsal, and operation of assigned Entertainment venues/areas, including the daily supervision and development of the cast...

  • Facilities Maintenance Supervisor

    7 days ago

    Orlando, Florida, United States Regal Entertainment Group Full time

    **Job Summary**Regal Entertainment Group is seeking a highly skilled and detail-oriented Janitor Supervisor to join our team. As a Janitor Supervisor, you will be responsible for ensuring the cleanliness and maintenance of our auditoriums, lobby, and hallway areas, as well as our bathrooms.**Key Responsibilities:**Ensure that all auditoriums, lobby, and...

  • Production Supervisor

    2 weeks ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    SEASONAL ROLE At SeaWorld, we are dedicated to the well-being of animals and have successfully rescued over 40,000 creatures. Join our mission to create joy, excitement, and unforgettable experiences for visitors from around the globe. We are looking for passionate, committed, and diligent individuals to join our team as Ambassadors. Be a vital part of our...

  • Asst Director, Entertainment

    2 months ago

    Orlando, Florida, United States NBC Universal Full time

    POSITION SUMMARY: Responsible for the management of show quality, guest satisfaction, Team Member satisfaction, financial results, safety, and special events for Entertainment Operations. Directs the daily operations and develops the Entertainment team and partners with UDX internal and external partners to design, develop, implement, and operate seasonal...

  • Janitorial Operations Manager

    7 days ago

    Orlando, Florida, United States Regal Entertainment Group Full time

    **Job Summary**Regal Entertainment Group is seeking a highly skilled and detail-oriented Janitor Supervisor to join our team. As a Janitor Supervisor, you will be responsible for ensuring the cleanliness and maintenance of our auditoriums, lobby, and hallway areas, as well as our bathrooms.**Key Responsibilities:**Ensure that all auditoriums, lobby, and...

  • Retail Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States Spencer's & Spirit Halloween Full time

    Position Title: Retail Operations SupervisorCompany: Spencer'sOverview:As a Retail Operations Supervisor at Spencer's, you will play a pivotal role in enhancing Guest Services and ensuring a vibrant shopping experience. For over six decades, Spencer's has been the go-to destination for unique and entertaining products that resonate with our core audience of...

  • Facility Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States Andretti Indoor Karting & Games Full time

    Andretti Indoor Karting & Games - Facility Operations SupervisorPosition OverviewWe are looking for a Facility Operations Supervisor to lead our dynamic team at Andretti Indoor Karting & Games. This role is pivotal in ensuring the smooth operation of our facility and the satisfaction of our guests.Role ResponsibilitiesThe Facility Operations Supervisor will...

  • Culinary Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States WonderWorks Full time

    Job OverviewWonderWorks is on the lookout for a reliable and energetic individual who is passionate about providing exceptional guest experiences. If you have a knack for food and inventory oversight, mentoring team members, and excelling in a lively and fast-paced setting, our Culinary Operations Supervisor role could be the perfect match for you.Weekly...

  • Park Operations Supervisor

    1 week ago

    Orlando, Florida, United States Nona Adventure Park Full time

    Position Overview: The Operations Supervisor at Nona Adventure Park is essential in guiding the team and managing all daily functions to guarantee the park's prosperity. This on-site role demands a proactive and seasoned professional who emphasizes safety, enhances operational effectiveness, and cultivates a supportive work atmosphere.Key...

  • Event Operations Supervisor

    2 weeks ago

    Orlando, Florida, United States Lake Nona Wave Hotel Full time

    Position Overview:The Event Operations Supervisor is tasked with overseeing the daily functions of the Banquet Department, ensuring a seamless operation that culminates in an exceptional guest experience.At Lake Nona Wave Hotel, we prioritize your career development and personal well-being through a comprehensive benefits package tailored to enhance your...

  • Technical Operations Associate

    7 days ago

    Orlando, Florida, United States SeaWorld Parks & Entertainment Full time

    About the Role:We are seeking a highly skilled and motivated IT Support Specialist to join our team at SeaWorld Parks & Entertainment. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our employees.Key Responsibilities:Perform service transition...

  • Marketing & Game Day Entertainment Internship

    2 months ago

    Orlando, Florida, United States teamworkonline Full time

    About the Orlando Valkyries and the Pro Volleyball Federation (PVF): The Orlando Valkyries and the Pro Volleyball Federation are REAL pro volleyball and the premier women's professional volleyball league in North America. Pro Volleyball Federation and the Valkyries began play in January 2024 with world-class players and coaches, including some of America's...