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Event Operations Supervisor

2 months ago


Orlando, Florida, United States Lake Nona Wave Hotel Full time

Position Overview:

The Event Operations Supervisor is tasked with overseeing the daily functions of the Banquet Department, ensuring a seamless operation that culminates in an exceptional guest experience.

At Lake Nona Wave Hotel, we prioritize your career development and personal well-being through a comprehensive benefits package tailored to enhance your professional journey. Join our team and experience a workplace where your efforts are recognized and rewarded consistently.

  • Travel Opportunities: Engage in our Team Member Travel Program, offering complimentary and discounted stays at our properties, enabling you to explore new locales effortlessly.
  • Family and Friends Discounts: Take advantage of UNLIMITED discounted rates for friends and family, creating cherished memories together.
  • Health Benefits: Manage your health with our flexible benefit plan, which includes comprehensive medical, dental, vision, life, and disability coverage, along with pet insurance for your furry friends.
  • Retirement Planning: Secure your future with our 401(k) plan, featuring a company match to help you build financial stability.
  • Support Services: Access our Employee Assistance Program, designed to provide guidance during challenging times.
  • Work-Life Balance: Enjoy a well-rounded lifestyle with paid time off, sick leave, and holidays, allowing you to recharge and celebrate special moments.
  • Exclusive Perks: Benefit from team member discounts with leading brands in travel, entertainment, and retail, enhancing your everyday experiences.

As part of the Lake Nona Wave Hotel team, you will also enjoy:

  • Wellness Initiatives: Access special rates at the Lake Nona Performance Club, supporting your health and fitness journey.
  • Culinary Experiences: Relish discounts at Tavistock Group Restaurants, enjoying exceptional dining at great value.
  • Convenience: Receive team member meals, uniforms, and parking, ensuring a comfortable work environment.

Key Responsibilities:

  • Ensure the highest standards of food, beverage, and service quality across all banquet operations.
  • Direct and coordinate the activities of all assigned personnel and departmental responsibilities.
  • Maintain effective communication within and between departments to exceed guest expectations.
  • Recruit, train, and manage banquet staff to uphold service excellence.
  • Implement and support hotel operational policies and procedures.

Qualifications:

  • Possess relevant certifications such as County Specific Food Handlers Certification and State-specific alcohol certification.
  • A qualified candidate is personable, adaptable, and excels in multitasking while ensuring precision.

Physical Demands:

  • This role requires regular walking and standing for 8+ hours daily.
  • Team members may need to lift, carry, and pull items weighing up to 25 lbs.
  • Work conditions may involve exposure to temperature fluctuations and moderate to high noise levels.

We offer an attractive benefits package:

Comprehensive medical, dental, vision, life, and disability coverage.
Discounted stays at our properties.
401(k) Retirement Savings Plan with company matching.
Paid holidays, vacation, and sick leave.
Discounted rates for friends and family at our properties.
Employee Assistance Program.
Access to discounts from leading brands in travel, entertainment, and retail.