Cruise Reservation Specialist

4 hours ago


Tampa, Florida, United States Sunny View Vacations Full time
About the Role:

Sunny View Vacations is seeking a detail-oriented Cruise Reservation Specialist to assist clients with booking their ideal cruises. This role is perfect for someone who loves travel, especially cruises, and is passionate about delivering exceptional customer service.

Key Responsibilities:
  • Handle inbound inquiries from clients regarding cruise options, pricing, and availability.
  • Assist clients in selecting cruise itineraries, ships, cabins, and excursions based on their preferences.
  • Provide detailed information about cruise lines, destinations, onboard activities, and travel requirements.
  • Process cruise reservations and ensure all bookings are accurate and completed in a timely manner.
  • Stay up to date with cruise promotions, deals, and industry updates.
  • Respond promptly to client questions, concerns, or changes to their bookings.
  • Maintain detailed records of client information and booking details.

Requirements:
  • Strong communication and customer service skills.
  • Ability to work independently in a remote environment.
  • Organizational skills and attention to detail.
  • Passion for travel, particularly cruises, is a plus.
  • Experience with cruise booking systems or travel platforms is an advantage but not required (training provided).
  • Reliable internet connection for remote work.
  • No prior experience needed; full training will be provided.

Perks:
  • Work remotely with flexible hours.
  • Full training is provided to ensure your success.
  • Opportunity to help clients create memorable cruise vacations.
  • Access to exclusive travel perks and industry discounts.


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