Customer Service Ambassador

6 hours ago


Victoria, Texas, United States The Acquisition Group Full time

**About The Acquisition Group**

We are a dynamic marketing and management consultancy firm dedicated to delivering exceptional results for our clients.

**Job Summary**

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Care Representative. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities:**

• Respond to and resolve customer inquiries in a timely and professional manner

• Provide accurate and up-to-date information on our products and services

• Identify and address customer issues, escalating concerns to management as needed

• Communicate effectively with clients and internal stakeholders through various channels

• Work collaboratively with the team to achieve sales and customer satisfaction goals

• Participate in ongoing training and development to enhance customer service skills

**Requirements:**

• High school diploma or equivalent required; degree in a related field preferred

• 1+ year of customer service experience; experience in a sales environment a plus

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• Strong problem-solving and analytical skills

• Proficiency in Microsoft Office and other productivity tools

**What We Offer:**

• Competitive salary and bonus structure

• Opportunities for career advancement and professional growth

• Collaborative and dynamic work environment

• Comprehensive training and development programs

• Recognition and rewards for outstanding performance



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