Mobile Trailer Repair Specialist II

2 weeks ago

Chicago, Illinois, United States Cox Communications Full time
Company
Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Mobile Trailer Repair Specialist II

Management Level

Individual Contributor

Flexible Work Option

Remote work is possible; however, residence in the designated city, state, or region is required.

Travel %

Yes, 100% travel required

Work Shift

Variable

Compensation
The hourly base pay rate is $38.37/hour. The actual hourly rate may vary based on the position's location and the candidate's qualifications. Additional compensation may include commissions and/or incentive programs.

Job Overview

In response to the company's growth, Fleet Services by Cox Automotive is seeking a Mobile Trailer Repair Specialist II to join our dedicated team. This role involves on-site work, and we do not offer emergency roadside repairs. If you are looking for a stable and rewarding position, we invite you to consider this opportunity. The Mobile Trailer Repair Specialist II will conduct certified DOT inspections, preventative maintenance checks, light repairs, and other assigned tasks including work on aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps, engines, liftgates, brake chambers, welding, fabrication, and panel replacements. The work will be performed at customer locations. The Mobile Trailer Repair Specialist II will have the opportunity to undertake more complex repairs under the guidance of a Senior Mobile Trailer Technician or higher. This role also involves assisting senior technicians with repairs while acquiring advanced mechanical skills. A successful Mobile Trailer Repair Specialist II will adhere to all company policies and achieve high performance metrics.

Key Responsibilities
  • Perform preventive maintenance and repairs on ThermoKing, Carrier, and other refrigeration systems, as well as DOT inspections on Freightliner and Mack Trucks.
  • Diagnose and repair or replace compressors, coils, and electrical components.
  • Consistently follow safe operating practices and procedures.
  • Manage parts inventory and equipment on the company-issued service truck, conducting periodic reconciliations.
  • Maintain and operate the company-issued service vehicle, performing safety checks and pre-/post-trip inspections.
  • Apply knowledge gained through training and experience to effectively perform job duties.
  • Engage with clients and customers to assess their needs, providing assistance and resolving issues.
  • Prioritize and manage multiple tasks effectively.
  • Demonstrate integrity and maintain confidentiality of sensitive information.
  • Conduct scheduled preventative maintenance, DOT inspections, and follow-up repairs in a mobile environment.
  • Respond to unscheduled service requests dispatched by the call center.
  • Utilize hand tools, precision instruments, and trailer tools, including welding equipment.
  • Document work performed and findings according to company standards using a company-issued iOS device.
  • Complete DOT forms and other documentation accurately and promptly.
  • Work independently and manage daily schedules effectively.
  • Maintain high productivity levels in line with Standard Repair Times.
  • Procure parts from approved vendors as needed for repairs.
  • Communicate with management and support teams regarding repair estimates and findings.
  • Adhere to safety, health, and environmental policies and regulations.
  • Participate in required safety training programs.
  • Establish and maintain positive relationships with customers and vendors.
  • Perform minor adjustments and repairs on various trailer systems.
  • Stay updated on safety protocols and procedures.
  • Diagnose and repair various trailer equipment and systems.
  • Inspect and test equipment to diagnose malfunctions.
  • Assist junior technicians with diagnostics.
Qualifications
  • High School Diploma/GED with 3 years of experience in a related field, or a combination of education and experience.
  • Minimum of 3 years of experience with refrigerated equipment.
  • Valid driver's license and safe driving record required.
  • Valid DOT Medical Card or ability to obtain one within 72 hours of hire.
  • Must possess and provide a set of hand tools necessary for the job.
  • OEM training and certifications are preferred.
  • Must be at least 21 years old.
  • Complete all required company training.
Certifications Required or Obtainable Within 18 Months
  • ASE T8 (PMI) certification.
Preferred Certifications
  • ASE 608/609 certification.
  • ASE T4 (Brakes) certification.
  • ASE T5 (Suspension) certification.
  • ASE T6 (Electrical and Electronic Systems) certification.
  • ASE T7 (HVAC) certification.
Skills & Abilities
  • Knowledge of trailer parts and systems for effective maintenance and repair.
  • Ability to apply new information for problem-solving and decision-making.
  • Physical capability to lift, bend, climb, and perform moderately heavy labor.
  • Effective communication skills for clear information exchange.
  • Ability to assess tools and equipment needs.
  • Logical reasoning to evaluate solutions and approaches.
Why Join Fleet Services by Cox Automotive?
  • Bonuses for safe driving and technical efficiency.
  • Reimbursement for safety boots and glasses.
  • Provision of extreme weather gear.
  • Uniforms provided with laundry service where applicable.
  • Opportunity to take service truck home daily.
  • Company laptop and cellphone provided.
  • Technical training to advance your career.
  • Clear career advancement path with over 50% of managers promoted from within.
Benefits
  • Health, dental, and vision insurance starting on day one.
  • 401(k) matching after 90 days with a 100% match up to 6% contribution.
  • Accrue up to 192 hours of Paid Time Off in the first year.
  • Tuition assistance and reimbursement.
  • Support for adoption and surrogacy.
  • Pet insurance options available.
  • Employee discounts on various services and products.
About Us

Cox Automotive is committed to transforming the automotive experience through innovative technology and exceptional service. Our employees work with renowned brands and enjoy a collaborative environment that fosters growth and development. We offer comprehensive benefits, including health care, retirement planning, and paid time off. Cox is an Equal Employment Opportunity employer, ensuring fair treatment for all applicants and employees.

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