Corporate Customer Service Liaison

3 weeks ago


Dayton, Ohio, United States Dayton Freight Full time
Customer Service Representative Job Description

At Dayton Freight, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide timely and effective assistance to customers via phone, email, and other communication channels.
  • Manage customer inquiries and issues in a professional and efficient manner.
  • Collaborate with internal teams to resolve customer concerns and provide solutions.
  • Stay up-to-date on company policies, procedures, and product knowledge to effectively address customer questions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using customer service software and technology.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



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