Customer Service Ambassador

1 week ago


Dayton, Ohio, United States Salvation Army Full time
Job Summary

We are seeking a highly skilled and compassionate Member Services Representative to join our team at The Salvation Army USA. As a key member of our front-line staff, you will be the first point of contact for visitors and callers, providing exceptional customer service and representing our organization with integrity and professionalism.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive experience at our Kroc Center.
  • Act as a liaison between visitors and our team, facilitating communication and resolving any issues that may arise.
  • Represent The Salvation Army to the public, promoting our mission and values in a respectful and professional manner.
  • Stay up-to-date on center events and activities, providing information and support to guests as needed.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving skills and ability to think critically.
  • High school diploma or equivalent required.


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