Insurance Customer Advocate
6 days ago
Role Overview:
We are seeking a dedicated and customer-focused individual to join our team as a Customer Relations Representative with Aileen Dugan - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance business.
Estimated Salary: $50,000 - $70,000 per year, based on location and experience.
Job Description:
The ideal candidate will possess strong communication and problem-solving skills, with experience in customer service preferred. You will work closely with other departments to ensure customer satisfaction, manage customer inquiries, and resolve issues efficiently.
Key Responsibilities:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
Benefits:
- Competitive salary range: $50,000 - $70,000 per year.
- Flexible schedule.
- Health insurance.
- Paid time off.
- Training & development opportunities.
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