IT Support Specialist

2 days ago


Irving, Texas, United States Luxoft Full time
Unlock Your Potential as a Desktop Services Technician

Energize your career with Luxoft, a leading player in the Healthcare industry.

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true.

This opportunity is with one of our most exciting business areas: a growing part of our family of companies that make our client a leader.

As a Desktop Services Technician, you would work as a part of the Desktop Services team, providing both remote and on-site technical support to several sites located throughout the Dallas, TX area.

Key Responsibilities
  • Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers
  • Use remote control tools to assist off-site users when needed
  • Configure, deliver, and install new computers and peripherals for new hires
  • Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system
  • Prioritize workload based on service level agreements
  • Act as a technical resource to others to resolve problems or issues
  • Anticipate customer needs and proactively identify solutions
  • Plan, prioritize, organize and complete work to meet established objectives
Requirements
  • Must have
  • High School Diploma or GED Equivalent
  • 3 or more years of experience as a Desktop Support Technician
  • 3 or more years of experience with PC operating systems
  • 3 or more years of experience in a customer service role
  • 3 or more years of Technology Support experience
  • 3 or more years of experience with MS Office (including Outlook, Word, Excel and PowerPoint)
  • Must have reliable transportation
  • Must be able to lift up to 50 pounds of computers or other IT equipment
  • Nice to have
  • Bachelor's Degree or higher level of education preferred
  • CompTIA A+ Certification preferred
  • Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN)


  • Irving, Texas, United States Climatec Full time

    Job Title: IT Support SpecialistClimatec, LLC is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide exceptional support to our employees, ensuring they have the tools and resources they need to succeed.Job Summary:The IT Support Specialist will be responsible for troubleshooting and...


  • Irving, Texas, United States Climatec Full time

    Job Title: IT Support SpecialistClimatec, LLC is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing end-user support to all employees, including working tickets from the helpdesk, taking support calls on the Hotline, and working with employees when they walk up with a critical...

  • IT Support Specialist

    4 weeks ago


    Irving, Texas, United States Exceed Healthcare, LLC Full time

    Position OverviewRole: IT Support SpecialistDepartment: Information TechnologyReports To: IT DirectorOverview: The IT Support Specialist is tasked with delivering technical assistance and support to ensure the seamless operation of network systems, servers, workstations, and cloud-based services within Exceed Healthcare, LLC. This position encompasses...


  • Irving, Texas, United States Planet Technology Full time

    Job Summary: Planet Technology is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-tier customer service to end users, resolving a wide range of software and hardware related issues, and collaborating with internal users to provide technical support.Key...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Specialist Location: Onsite Employment Type: Contract Eligibility: US Citizens Client: Sapear Inc We are seeking a Desktop Support Specialist to provide essential support to our clients. This role involves: Managing imaging and refreshing laptops Providing support primarily for Windows systems, with some exposure to Mac...


  • Irving, Texas, United States Takeda Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper management of informed...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Specialist Location: Onsite Contract Type: Temporary Eligibility: US Citizens Client: Sapear Inc We are seeking a Desktop Support Specialist to provide essential support for our users. This role involves: Managing imaging and laptop refresh processes Primarily working with Windows systems, with some exposure to Mac environments...


  • Irving, Texas, United States Carie Boyd Pharmaceuticals Full time

    Job OverviewSales Support SpecialistCarie Boyd Pharmaceuticals, a leading and rapidly expanding pharmaceutical compounding company, is on the lookout for a Sales Support Specialist. This role is integral to our customer engagement team, focusing on enhancing relationships with existing clients while collaborating with our Sales Team to optimize revenue...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Specialist Location: Onsite Contract Type: Temporary Eligibility: US Citizens Client: Sapear Inc We are seeking a dedicated Desktop Support Specialist to provide essential technical assistance to our clients. This role involves: Imaging and Refreshing Laptops: Ensuring that all devices are up-to-date and functioning optimally....


  • Irving, Texas, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. As a Medical Support Specialist, you will play a critical role in ensuring the quality and safety of plasma donations, while providing exceptional customer service to our donors.Key...


  • Irving, Texas, United States CornerStone Staffing Full time

    {"Job Title": "Pharmacy Support Specialist", "Job Description": "CornerStone Staffing is seeking a Pharmacy Support Specialist to assist patients and healthcare providers with prescription inquiries and processing. If you enjoy helping customers over the phone and have experience in healthcare or pharmacy customer service, we'd love to hear from...


  • Irving, Texas, United States Peace Global Solutions Logistics LLC Full time

    Join Our Team as a Client Support SpecialistWe are seeking a dedicated and customer-oriented professional to become a part of our organization as a Client Support Specialist. In this position, you will play a crucial role in delivering outstanding support to our customers through multiple communication platforms, including telephone, email, and live chat....

  • IT Support Specialist

    2 weeks ago


    Irving, Texas, United States Motion Recruitment Full time

    Job Summary:Motion Recruitment Partners is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their technical needs are met with efficiency and expertise.Key Responsibilities:Provide technical support to clients via phone,...


  • Irving, Texas, United States Elan Partners Full time

    IT Help Desk SupportElan Partners is seeking a skilled IT Help Desk Support professional to join our team in Irving, TX. As a Help Desk Support specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Provide hardware and software technical assistance for support requests related...


  • Irving, Texas, United States Behavioral Innovations Full time

    Position OverviewWe are seeking both Entry-Level Behavior Support Specialists and seasoned Registered Behavior Technicians (RBT) to play an essential role in our mission at Behavioral Innovations.Join us in our journey, where each day presents a chance to enhance the principles of Applied Behavior Analysis (ABA), positively impacting the lives of children...


  • Irving, Texas, United States 5H2 Hub International Midwest Limited Full time

    Job Summary:5H2 Hub International Midwest Limited is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional support to our clients and stakeholders, ensuring seamless product implementation and change management feature setup, testing, and documentation.Key...


  • Irving, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and the quality of our plasma products.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper...


  • Irving, Texas, United States Progilisys Solutions, A Talent Groups Company Full time

    Help Desk Support SpecialistProgilisys Solutions, A Talent Groups Company, is seeking a highly skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing first-level technical support to our clients, resolving technical issues, and ensuring seamless service delivery.Key...


  • Irving, Texas, United States Halo Consulting Solutions Full time

    Are you passionate about resolving technical challenges?Do you find satisfaction in transforming issues into solutions?If so, we have an exciting opportunity for you. We are seeking an Intermediate IT Support Specialist who excels in technology and prioritizes user satisfaction. You will be the primary resource for IT troubleshooting, ensuring our team...

  • IT Support Specialist

    2 weeks ago


    Irving, Texas, United States Skopos Services Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Skopos Services. As a key member of our technical operations team, you will be responsible for providing top-notch support to our end-users, ensuring the smooth operation of our enterprise environment, and contributing to the development of our IT...