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Administrative Support Specialist

2 months ago

Rome, New York, United States Rome Memorial Hospital Full time
Position Overview

Rome Memorial Hospital is seeking a detail-oriented and proactive individual to join our team as an Administrative Support Specialist. This role is essential in providing comprehensive assistance to our Outpatient Rehabilitation department.

  • Key responsibilities include:
  • Securing insurance approvals
  • Scheduling and registering patients for therapy sessions
  • Processing copayments, managing phone inquiries, and greeting patients
  • Collaborating with physician offices for seamless information transfer
  • Maintaining and updating Excel spreadsheets

Qualifications:

  • 2-3 years of experience in a healthcare office or patient access setting
  • Knowledge of Medical Terminology
  • Proficient in Microsoft Office Suite, especially Word and Excel
  • Experience with Allscripts/Paragon is advantageous
  • Exceptional customer service abilities and capacity to handle multiple tasks in a dynamic environment
  • High School Diploma or equivalent required

Become a part of a team that prioritizes innovation and employee engagement, committed to maintaining high standards of excellence and service.

About Rome Memorial Hospital

Rome Memorial Hospital, a non-profit healthcare provider located in Rome, N.Y., serves the community throughout Central New York. We offer a diverse range of services from primary care to long-term care, ensuring compassionate and high-quality medical services for all stages of life. As a comprehensive healthcare institution, we connect you with leading clinicians and advanced technologies for easy access to care. Affiliated with St. Joseph's Health and New York Medical College, Rome Memorial Hospital is dedicated to delivering the best possible care.