Administrative Support Specialist
4 weeks ago
We are seeking a highly organized and customer-focused Administrative Support Specialist to provide exceptional service to our patients and visitors at Serenity Healthcare. The ideal candidate will serve as the first point of contact, ensuring a positive experience through excellent communication and administrative support.
Key Responsibilities:
- Update and verify customer information upon each visit.
- Build rapport with patients by creating a welcoming atmosphere and remembering their names, interests, and stories.
- Address concerns, respect boundaries, and be sensitive to each person's individual challenges.
- Rotate through various office tasks throughout the day to ensure smooth clinic operations.
Requirements:
- High School Diploma/GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare
Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to helping patients take back their lives with a revolutionary approach to healthcare.
Benefits:
- Career Advancement Opportunity
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
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