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Front Office Supervisor

2 months ago

Athens, Georgia, United States University of Georgia Full time
About the Role

We are seeking a highly motivated and experienced Front Office Supervisor to join our team at the University of Georgia Center for Continuing Education & Hotel. As a key member of our front office team, you will be responsible for ensuring a high-quality guest experience and providing exceptional customer service.

Key Responsibilities
  • Supervise front office employees to ensure efficient and high-quality guest service
  • Support team members in handling guest requests and complaints to achieve a positive outcome
  • Communicate with team members to ensure they are aware of relevant matters related to guests and other departments
  • Perform administrative tasks, including auditing shift work, assisting with scheduling, and ordering supplies
  • Attend department meetings and training sessions as needed
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience working in a supervisory role, preferably in a hotel or hospitality setting
  • Excellent communication and customer service skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of hotel operations and procedures
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.