Cinema Service Associate
1 week ago
Job Overview
Join our dynamic team at AMC Theatres, where you can enjoy complimentary films, delicious popcorn, and flexible scheduling while providing exceptional service to our guests. Your role will be pivotal in helping us achieve our financial objectives while ensuring a memorable experience for every visitor.Benefits Overview
If you have a passion for cinema, you might be the ideal candidate for our crew. Develop essential skills in communication, leadership, and time management at AMC, while enjoying perks such as free popcorn daily, discounts on food and beverages, flexible work hours, and the opportunity to work alongside friends. Most importantly, relish in the joy of watching movies for free at any of our locations nationwide.At AMC, we pride ourselves on fostering a culture of innovation and inclusivity, ensuring that we deliver the best experiences for both our guests and team members. We are committed to leading by example, taking accountability for our actions, and contributing to the overall success of our company.
Key Responsibilities
As a member of our crew, you will be expected to:
Provide outstanding guest service at all times. Maintain a composed demeanor to discourage disruptive behavior while promoting positive interactions. Respond to guest inquiries promptly and accurately, or direct them to the appropriate resources. Collaborate effectively with supervisors and fellow team members. Manage multiple tasks efficiently, including greeting guests, scanning tickets, checking IDs, and addressing guest questions. Employ effective sales techniques to meet expectations for loyalty card sales, suggestive selling, and merchandising. Process transactions accurately, ensuring a warm greeting, identifying guest needs, and thanking them upon completion. Safeguard all cash, receipts, and tickets. Enforce the movie ratings system with courtesy and professionalism. Distribute and maintain Assisted Moviegoing Equipment, ensuring proper functionality. Keep all areas of the theatre clean and well-maintained, including auditoriums, restrooms, lobbies, and concession areas. Perform custodial duties as needed, such as vacuuming, mopping, and sanitizing. Monitor auditoriums for optimal picture and sound quality, temperature, lighting, and audience behavior. Complete daily stocking and maintenance tasks. Work independently and meet deadlines with minimal supervision. Adhere to safety protocols to ensure a secure environment for guests and staff. Follow instructions for the safe use of cleaning materials and chemicals. Uphold AMC's Business Practice Standards and comply with company policies. Maintain consistent attendance for all scheduled shifts. Assist with various crew functions and perform additional duties as assigned.Uniform Requirements
Provided by Theatre: Black t-shirt, nametag. Provided by Associate: Black pants, black shoes, socks, black belt.Commitment to Diversity
AMC is dedicated to equal employment opportunities and adheres to all applicable employment laws. We prohibit discrimination and provide equal opportunities to all applicants, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status.
Minimum Qualifications
Candidates must be able to perform the following, with or without reasonable accommodation:
Frequent standing, walking, lifting, twisting, and bending. Ability to lift up to 50 pounds and carry it over short distances.About AMC
AMC is committed to delivering an exceptional experience to our associates and guests alike. With a legacy of innovation since 1920, we continue to enhance our offerings, providing premium viewing experiences and diverse content in our state-of-the-art theatres. We prioritize friendly service, teamwork, and community engagement.
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