Assistant Banking Center Manager

1 day ago


Leominster, Massachusetts, United States Fidelity Co-Operative Bank Full time
Assistant Banking Center Manager

We are seeking a highly skilled and experienced Assistant Banking Center Manager to join our team at Fidelity Co-Operative Bank. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting the daily operations of our banking center.

Key Responsibilities:
  • Contribute to the success of our banking center through teamwork and proactive support.
  • Achieve individual sales goals and build strong relationships with customers.
  • Handle complex account inquiries and resolve customer conflicts in a professional and timely manner.
  • Open new consumer and business accounts, underwrite loans, and promote financial products to meet customer needs.
  • Engage in outbound calls to enhance customer relationships and support loan activities.
  • Ensure the security and confidentiality of customer information.
  • Provide leadership, supervision, coaching, and mentoring to the team.
  • Adhere to all bank policies and procedures, maintaining a strong knowledge of products and services.
  • Maintain relationships with different business lines.
Requirements:

To excel in this role, you should have 3-5 years of branch banking experience, excellent communication skills, and the ability to handle multiple tasks effectively. You should be able to make sound decisions and follow tasks through to completion.

Fidelity Co-Operative Bank is committed to providing equal opportunities to all candidates.



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