POSITION SUMMARY:

The Mortgage Loan Consultant plays a pivotal role in assisting our esteemed clients in achieving their homeownership goals.

The Consultant will engage with each client, utilizing Fidelity Cooperative Bank's C.A.R.E. Process to tailor lending solutions that align with their home financing requirements.

Our Mortgage Loan Consultant will originate both first and second mortgage loans, as well as manage mortgage and home equity line applications for the Bank, employing the LifeDesign Banking approach to ensure Clarity, enabling clients to proceed with Confidence.

We are actively seeking candidates who have demonstrated success in connecting with and supporting a diverse range of clients within our local communities.

KEY RESPONSIBILITIES:

All team members at Fidelity Cooperative Bank are dedicated to empowering our clients to make informed decisions through the LifeDesign Banking Approach. Our distinctive four-step C.A.R.E. process assists clients in attaining Clarity, allowing them to move forward with Confidence.

Specific Responsibilities Include:

• Delivering exceptional client service in a positive, courteous, and enthusiastic manner to colleagues, clients, and the community.
• Developing and executing a comprehensive business development strategy that includes realtors, CPAs, attorneys, brokers, and personal referrals. Regularly visiting realtors and acting as a liaison between vendors and the Bank.
• Maintaining an in-depth understanding of all Bank loan products, services, policies, and procedures. Ensuring compliance with all relevant laws and regulations.
• Conducting interviews with applicants and processing mortgage applications. Being available for meetings at designated Banking Centers and gathering all necessary documentation and fees for efficient processing.
• Communicating with vendors and applicants regarding the status of ongoing applications.
• Keeping and submitting a weekly log of activities, including visits to real estate offices, broker meetings, applications taken, and other pertinent information.
• Representing the Bank at Realtor Board meetings and participating in mortgage programs and seminars to enhance the Bank's visibility in the real estate community.
• Collaboratively serving as a backup contact for other Mortgage Loan Consultants during their absence.
• Performing other duties as required.

Requirements

A minimum of four years of relevant mortgage lending or origination experience is required. Excellent sales, business development, organizational, and communication skills are essential. Ability to learn and effectively utilize required technology and applications. Willingness to work outside of standard business hours and travel extensively within the Bank's lending community.

QUALIFICATIONS:

To successfully perform this role, an individual must be able to execute each essential duty satisfactorily. The requirements listed above represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Fidelity Cooperative Bank is proud to offer a competitive compensation and benefits package, including health, dental, vision, life insurance, and immediate participation in a 401(k) plan.

Fidelity Cooperative Bank is an equal opportunity employer.

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