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Customer Service Representative
2 months ago
Job Summary:
As a Triage Agent at Best Buy, you will play a critical role in supporting a team of repair agents by streamlining the repair process. Your responsibilities will include verifying product information, preparing units for diagnostics, testing consumer electronics, and performing basic repairs or part replacements.
Key Responsibilities:
- Support a team of repair agents by moving products through the repair process
- Verify model and serial numbers to ensure accurate identification
- Prepare and set up units for diagnostics and testing
- Test consumer electronics and appliances to identify issues
- Perform basic repairs or part replacements to resolve issues
Requirements:
While specific requirements may vary, a strong candidate will possess excellent communication skills, a keen attention to detail, and the ability to work effectively in a fast-paced environment.
