Customer Service Liaison

2 weeks ago


Las Vegas, Nevada, United States Golden Entertainment, Inc. Full time
Job Description

At Golden Entertainment, Inc., we are seeking a skilled Customer Service Liaison to join our team. As a Customer Service Liaison, you will be responsible for providing exceptional service to all hotel guests.

Key Responsibilities:
  • Welcome guests by initiating conversation with a friendly greeting and maintaining a positive and upbeat attitude throughout the guest interaction.
  • Build relationships with guests by smiling and making eye contact and answering all guest questions in a thorough manner.
  • Process guest check-in and check-out procedures efficiently and accurately.
Requirements:
  • Prior experience working in a front desk, reception, or customer service position is preferred.
  • Outstanding guest service skills that leave guests feeling positive about the experience.
  • Able to proactively initiate upbeat and polite conversations with guests or customers.

The estimated salary for this role is $45,000 - $55,000 per year.



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