Customer Service Representative

2 weeks ago


Las Vegas, Nevada, United States Professional Answering Service, LLC Full time

We are seeking a Customer Service Representative to join our team at Professional Answering Service, LLC. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.

Job Summary:

This is a full-time opportunity with a competitive salary and benefits package. We offer a friendly and professional work environment, medical, dental, and vision insurance, 401K plan after one year of employment, vacation and personal days, and flexible scheduling.

Key Responsibilities:
  • Courteously greet callers, determine the reason for the call, answer questions, or direct their request to the appropriate department or individual
  • Utilize strong written communication skills, empathy, kindness, and professionalism in all interactions
Requirements:
  • High school diploma or equivalent
  • One year of customer service or call center experience preferred
  • Knowledge of computer usage and keyboarding, preferably in Microsoft Windows and Word environments
  • Ability to type at a minimum of 35 WPM
  • Ability to handle confidential and sensitive information
  • Strong written communication skills
  • Excellent verbal communication skills
  • Ability to multitask efficiently, manage time, and remain organized
Benefits:
  • Average salary: $45,000 per year
  • Competitive salary based on experience and qualifications
  • Friendly and professional work environment
  • Medical, dental, and vision insurance
  • 401K plan after one year of employment
  • Vacation and personal days
  • Flexible scheduling

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.



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