Senior AI/ML Software Engineer

4 weeks ago


Boston, Massachusetts, United States Chewy Full time
Job Title: Senior AI/ML Software Engineer

Chewy is seeking a highly skilled Senior AI/ML Software Engineer to join our customer service technology team. As a key member of our team, you will be responsible for designing, developing, and deploying large-scale AI/ML models to improve our customer servicing capabilities.

Key Responsibilities:

  • Participate in the evolution of the architecture direction of all development at Chewy
  • Design, develop, integrate, train, deliver, fine-tune, and support large-scale AI/LLM models
  • Work with the team and other partner teams to define our technical roadmap
  • Drive innovation through rapid prototyping and iterative development
  • Coach and mentor engineers on the team

Requirements:

  • 10 years of experience in Software Development as a software engineer
  • 3+ years of building and designing ML application platforms at scale
  • 3+ years of back-end Java experience
  • 3+ years of experience with NLP
  • 1+ years of experience with Generative AI
  • Strong knowledge of Python
  • Knowledge of cloud & orchestration technologies (AWS Services, Terraform, Jenkins, etc)
  • Knowledge of professional software engineering practices for the full software development lifecycle
  • Strong communication skills as well as experience in mentoring and educating your peers

Bonus:

  • Master's or PhD in Machine Learning
  • Experience in e-commerce and/or customer service technology
  • Experience deploying large scale neural networks in a production environment

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