Administrative Assistant

1 month ago


Santa Ana, California, United States SERVPRO Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team as a Customer Service Representative. As a key member of our office staff, you will be responsible for performing various administrative tasks, including job file coordination, customer communication, and data entry.

Key Responsibilities:

  • Monitor and maintain accurate job file status and audit status
  • Coordinate job file documentation, including preparing reports and performing backups
  • Ensure client requirements are met and initial field documentation is reviewed and validated
  • Communicate with internal and external stakeholders to resolve issues and provide updates
  • Perform job close-out procedures and maintain accurate records

Requirements:

  • Administrative or office-related experience, preferably in a business setting
  • Excellent written and verbal communication skills, with a professional tone and attention to detail
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Ability to learn new software and systems, including Xactimate and proprietary software

What We Offer:

  • A competitive salary range of $15.00-$17.00 per hour
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment


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