Customer Service Ambassador

4 days ago


Knoxville, Tennessee, United States Pilot Flying J Full time
Pilot Flying J - Guest Services Representative

We are seeking a highly skilled Guest Services Representative to join our team at Pilot Flying J. As a key member of our Guest Services department, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to all incoming phone calls and emails in a timely and professional manner.
  • Model behaviors that support the company's common purpose and values.
  • Ensure guests and team members are supported at the highest level, providing solutions to their needs and concerns.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development within the company.
  • A competitive compensation package.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

Why Join Us:

Pilot Flying J is a leading travel center company that offers a wide range of services to our guests. As a Guest Services Representative, you will be part of a team that is dedicated to providing exceptional customer service and ensuring the success of our company.



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