Operations Director

4 days ago


Macon, Georgia, United States Sephora Full time
About the Role

We are seeking a highly skilled and experienced Operations Leader to join our team at Sephora. As an Operations Leader, you will be responsible for overseeing the day-to-day operations of our store, ensuring a smooth and efficient operation that enhances the shopping experience for every client.

Key Responsibilities
  • Order Fulfillment Management: Oversee the order fulfillment process, ensuring accuracy and excellent service to our clients.
  • Inventory Management: Manage inventory levels, ensuring a well-stocked store that meets the needs of our clients.
  • Store Maintenance: Supervise store maintenance, ensuring a clean and smoothly operating store that reflects the high standards of Sephora.
  • Sales and Promotional Events: Lead the setup and execution of sales events and promotions, driving sales and increasing customer engagement.
  • Loss Prevention: Participate in loss prevention efforts, maintaining a safe and secure shopping environment for our clients and employees.
Qualifications and Experience
  • Prior leadership experience, preferably in retail operations.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.
About Sephora

Sephora is a leading beauty retailer that is committed to creating a diverse and inclusive workplace. We believe in celebrating individuality and promoting a culture of respect and empathy. As an Operations Leader at Sephora, you will be part of a dynamic team that is passionate about delivering exceptional customer service and driving business results.


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