Lead NOC System Administrator

4 weeks ago

Washington, Washington, D.C., United States ManTech Full time
Job Summary

We are seeking a highly skilled NOC System Administrator to join our team at ManTech International Corporation. As a NOC System Administrator, you will be responsible for providing Tier II IT Systems support on a wide range of technologies, including VMware vCenter, Horizon View, Site Recovery Manager, HPAC Secure Printing, HP Blade Servers, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies, and Microsoft Windows Operating Systems.

Key Responsibilities
  • Diagnose and resolve performance, security, and technical challenges related to the platforms listed above.
  • Manage and enhance the experiences of VIP customers.
  • Train and mentor staff on VIP service standards and best practices.
  • Prepare and present reports on VIP service performance and metrics.
  • Ensure compliance with program/customer policies and procedures.
  • Write Standard Operating Procedures (SOPs) to accomplish recurring tasks.
  • Perform requirements analysis, requirements gathering, and integration for all platforms listed above.
Requirements
  • Bachelor's degree and 7+ years of related experience.
  • Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP.
  • Strong communication, critical thinking, and problem-solving management skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Experience using a Service Desk ticketing system, such as ServiceNow.
  • Strong leadership and team management skills.
Preferred Qualifications
  • Working knowledge of Microsoft Windows systems, including DNS, Group Policy, and PKI.
  • Basic networking.
  • ITIL Foundations certification.
  • Proven experience in managing VIP services or high-profile clients.
  • Ability to manage multiple tasks and prioritize effectively.
Security Clearance Requirements

The person in this position needs to occasionally move about inside the office to access file cabinets, office equipment, etc.

The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

The projected compensation range for this position is $102,700-$170,800.

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.

ManTech's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S. person status or obtaining a license from the relevant authorities.

ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries, proactively fulfills its role as an equal opportunity employer.

We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at [insert contact information].

ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.

ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability.

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