Emergency Communications Deputy Director

5 days ago


Portland, Maine, United States City of Portland Full time
Job Title: Emergency Communications Deputy Director

Portland Regional Communications Center (PRCC) is seeking a dynamic and innovative leader to fill the position of Emergency Communications Deputy Director.

As a key member of the PRCC team, the Deputy Director will oversee a team of 37 Telecommunicators, dispatching Police, Fire, and EMS for both 9-1-1 and non-emergency calls.

Key Responsibilities:
  • Proactively assist the Director with managerial, administrative, and project management duties to support PRCC staff and public safety operations.
  • Supervise and monitor the work of Telecommunicators to determine compliance with State laws, Police, Fire & EMS dispatching procedures, productivity, and department standards.
  • Lead with a strong moral character, be resilient in a stressful environment, and have proven emotional intelligence and interpersonal skills.
Requirements:
  • Necessary Special Requirements: Applications accepted until filled.
  • Offers of employment are contingent upon the completion of a satisfactory criminal background check, including a polygraph examination.
Benefits:
  • This is a non-union position (Band C52), Salary range: $83,941 to $91,731 annually.
  • The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace.



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