Aviation Obstruction Lighting and Monitoring Expert

1 week ago


Franklin, Tennessee, United States SPX Full time
Responsibilities
  • Answer inbound calls via Avaya and Chronicall systems, log technicians into sites, and provide proper ticket documentation
  • Facilitate and document lighting inspections with field technicians
  • Assist with new installations or upgrades, interact with other NOCs, process alerts remotely via the monitoring alert system
  • Analyze issues, create or close tickets according to procedure, set reminders when needed for follow-up
Requirements
  • Excellent typing and transcribing capability
  • Customer support experience
  • Database management skills
  • Ability to understand electronics and troubleshooting concepts
  • Very detail-oriented and organized
  • Expert-level verbal and written communication skills
Salary Range

$60,000 - $80,000 per year, depending on experience.



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