Desktop Support Specialist
6 days ago
Job Summary:
We are seeking a skilled Desktop Support Analyst to provide high-quality technical support to our end-users. The ideal candidate will have experience in troubleshooting and maintaining PC's, Macs, printers, scanners, and mobile devices.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Deploy and configure new hardware and software
- Perform routine maintenance tasks to ensure optimal system performance
- Collaborate with other teams to resolve complex technical issues
Requirements:
- 2+ years of experience in desktop support or a related field
- Expertise in troubleshooting PC's, Macs, printers, scanners, and mobile devices
- Experience with Windows 10 and PC/Mac software installation, troubleshooting, and maintenance
- Knowledge of LAN/WAN/WLAN technologies and support
What We Offer:
- $20-$30 per hour
- Medical, dental, and vision insurance
- HSA, FSA, and DCFSA account options
- 401k retirement account access with employer matching
- Paid sick leave and/or other paid time off
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