Desktop Engineer

2 weeks ago


Plano, Texas, United States Collabera Full time
Job Title: Desktop Engineer

We are seeking a skilled Desktop Engineer to join our team at Collabera. As a Desktop Engineer, you will be responsible for providing technical support and maintenance for desktop computers and related systems.

Key Responsibilities:
  • Provide technical support and troubleshooting for desktop computers and related systems
  • Maintain and upgrade desktop hardware and software
  • Ensure smooth operation of desktop systems and resolve technical issues
  • Collaborate with other teams to resolve technical issues and improve system performance
Requirements:
  • Associates degree or equivalent experience
  • 3 years of related IT experience and education considered in lieu of degree
  • Familiarity with ITIL process and procedures, specifically incident management, change management, and problem management
  • Familiarity with a service management tool (i.e. ServiceNow)
  • Ability to handle stressful environments
Preferred Skills:
  • Jamf
  • Intune
  • Microsoft Office
  • Windows operating systems
  • Desktop
  • Laptop troubleshooting

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.


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