Current jobs related to IT Technical Support Specialist - Plano, Texas - Woongjin, Inc


  • Plano, Texas, United States Capstone IT Staffing Full time

    Job Summary:Capstone IT Staffing is seeking a skilled Desktop Support Technician to join our client's team as a full-time employee. The successful candidate will be responsible for providing technical support to employees via a ticketing system and phone calls. Key Responsibilities: Install and configure hardware and software Set up new user profiles,...


  • Plano, Texas, United States Staffmark Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical support services to our enterprise customers. As a key member of our team, you will be responsible for delivering exceptional support experiences, resolving complex technical issues, and escalating support requests as needed.Key ResponsibilitiesProvide...


  • Plano, Texas, United States Staffmark Full time

    Job DescriptionAs a Technical Support Specialist at Staffmark, you will be responsible for delivering exceptional technical support services to our enterprise customers. Your primary goal will be to provide timely and effective issue management, status updates, and resolution to our customers.Key Responsibilities:Provide technical support services to...


  • Plano, Texas, United States XperiencOps Inc Full time

    Job Title: Technical Support SpecialistWe are seeking a highly motivated Technical Support Specialist to provide exceptional support to our enterprise customers while contributing to QA and customer operations automation initiatives.Key Responsibilities:Provide timely and professional technical support to Fortune 500 customers through various...


  • Plano, Texas, United States Diverse Lynx Full time

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Diverse Lynx LLC. As a Technical Support Specialist, you will be responsible for providing advanced technical support to our clients, with a focus on Unix and Swift integration experience.**Key Responsibilities**Provide expert-level technical support for Unix...


  • Plano, Texas, United States Staffmark Group Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Staffmark Group. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients in the consumer electronics industry.Key Responsibilities* Answer incoming calls and respond to emails/chats from...


  • Plano, Texas, United States ApTask Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ApTask. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, with a focus on Unix and SWIFT integration.Key Responsibilities:Provide technical support to clients with Unix and SWIFT integration...


  • Plano, Texas, United States Staffmark Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Staffmark Workforce Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients in the consumer electronics industry.Key ResponsibilitiesAnswer incoming calls and respond to...


  • Plano, Texas, United States Repeat Consultants Full time

    Job Title: Technical Support SpecialistAt Repeat Consultants, we are seeking a highly skilled Technical Support Specialist to join our Network Maintenance Team.Key Responsibilities:Proactively perform data audits, software and firmware audits, and health checks of servers and sites as needed.Support trials for new features or technology before market-wide...


  • Plano, Texas, United States Diverse Lynx Full time

    Job Title:Technical Support SpecialistLocation:Plano, TXDuration:FulltimeSkill:Swift | Unix | Shell ScriptJob Details:As a Technical Support Specialist, you will be responsible for providing level 3 support for Java and .Net applications. You will also be working with Unix command and Shell scripting, as well as SQL and PLSQL. Additionally, you will have...


  • Plano, Texas, United States OpenGov Full time

    Job SummaryThe OpenGov Support Center is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support via phone, chat, web, and email. You will work closely with our customers to resolve technical issues and provide technical guidance and training...


  • Plano, Texas, United States Maxor Full time

    Job DescriptionMaxor is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing second-level business application, computer software, and hardware support across CarePoint business operations.You will work closely with our team to troubleshoot and resolve technical and...


  • Plano, Texas, United States Maxor Full time

    Job DescriptionMaxor is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing second-level business application, computer software, and hardware support across CarePoint business operations.You will work closely with business units and pharmacies to troubleshoot and...


  • Plano, Texas, United States Advantage Technical Full time

    Technical Assistance Service EngineerBe part of a team driven to innovate and transform in order to deliver world-class products and services that provide joy through mobility.Responsibilities:Answering 30-40 inbound calls daily from different component groups such as Hybrid, Powertrain, Electrical, Body, and ChassisProviding diagnostic and troubleshooting...


  • Plano, Texas, United States Ursus Inc Full time

    Job Summary:As a Technical Support Specialist at Ursus Inc, you will be responsible for providing exceptional technical support to our Fortune 500 customers. Your expertise will be the go-to resource for resolving complex technical issues and ensuring customer success with our platform.Key Responsibilities:Provide timely and professional technical support to...


  • Plano, Texas, United States The Hire Solution Full time

    Tier 1 Help Desk Support RoleWe are seeking a skilled Technical Support Specialist to join our team in Plano, TX. As a Help Desk Support Technician, you will be the first point of contact for our employees and clients, assisting them with technical issues, resolving IT-related problems, and providing general support for software and hardware systems.Key...


  • Plano, Texas, United States ABCorp Full time

    Job SummaryABCorp is seeking a skilled Technical Support Specialist to provide quality service and support to our customers. The ideal candidate will have a minimum of one year of technical experience in a customer service environment with problem resolution and technical background.Key ResponsibilitiesUtilize a help desk ticket system by logging, updating...


  • Plano, Texas, United States Premier Systems Inc Full time

    Job Title: Technical Support Specialist - ConnectivityJob SummaryPremier Systems Inc is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers and field service technicians for hardware, connectivity, and solution-related issues with...


  • Plano, Texas, United States FinThrive Full time

    About the RoleThe Technical Support Specialist plays a vital role in delivering exceptional customer service by resolving technical support tickets for FinThrive's revenue cycle products. This role requires a strong focus on quality and service level agreement (SLA) achievement, ensuring timely action on all technical support requests.Key...


  • Plano, Texas, United States IT WRKX Full time

    Job DescriptionWe are seeking a skilled Softpoint POS Technical Resource with strong functional knowledge and hands-on experience with the Softpoint Point of Sale (POS) system. The ideal candidate will play a crucial role in supporting, optimizing, and troubleshooting the Softpoint system to ensure seamless operation in retail environments.Key...

IT Technical Support Specialist

2 months ago


Plano, Texas, United States Woongjin, Inc Full time
Job Overview

We are seeking a highly skilled IT Technical Support Specialist to join our team at Woongjin, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support for our Windows server systems in a multi-platform environment.

Key Responsibilities
  • Provide solution administration support for Windows server systems
  • Offer on-site VIP support for executives
  • Provide extensive off-hour VIP support and other urgent cases
  • Work as a Tier 2 level technical support specialist
  • Experience with SCCM on image deployment from client side
  • High-level troubleshooting technique on AD, Events, and Systems
  • Support in-house security solution management
Requirements
  • Provide technical support in using Windows domain tools
  • Must have MDM/EMM support experience
  • Must have Corporate MacOS/MacBook support experience
  • Bachelor's degree preferred with at least 3-years of Corporate Desktop Support or equivalent combination of education and/or experience
  • Must have strong speaking and writing skills
  • Must have onsite & remote Executive support
  • Must be able to travel within US up to 10% of work time
  • VDI support experience is a plus